Zidishops.com, including our product site ebvibe.com, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how information is collected, used, and shared when you purchase physical products through Zidishops, purchase our software product Speed Delete, or interact with our websites.
1. Information We Collect
We collect only the information necessary to operate our services.
Personal Information
This may include your name, email address, shipping address, and contact details when you place an order, contact support, or interact with our services.
Transaction Information
Physical Goods
When purchasing physical products, transaction details such as order contents and shipping information are collected to fulfill and deliver your order. Payment processing for physical goods is handled by our ecommerce platform and its integrated payment providers.
Digital Software (Speed Delete)
Payments for "Speed Delete" are processed by Paddle.com, our authorized reseller and Merchant of Record. Zidishops does not directly collect, process, or store payment card details for Speed Delete transactions.
Technical Information
For Speed Delete software, we may collect:
- License key information (for license validation and activation)
- Machine/device identifiers (for license activation limits)
- IP address, browser type, operating system (for website analytics)
- Usage data through cookies or similar technologies (for website functionality)
⚠️ What Speed Delete Does NOT Collect:
- File names - Speed Delete does not collect, transmit, or store the names of files you delete
- File paths - Speed Delete does not collect, transmit, or store the paths or locations of files you delete
- File contents - Speed Delete does not collect, transmit, or store the contents of any files
- File metadata - Speed Delete does not collect file sizes, dates, or other metadata about deleted files
Speed Delete operates entirely locally on your device. File deletion operations are performed locally and no information about what you delete is sent to our servers or any third party.
2. How We Use Your Information
We use collected information for the following purposes:
Order Fulfillment
- To process and deliver physical goods
- To provide access to Speed Delete and deliver license information
Customer Support
- To respond to inquiries
- To provide technical assistance for Speed Delete
- To resolve order or delivery issues for physical goods
Service Improvement
- To analyze website traffic and usage trends
- To improve marketplace reliability and software performance
We do not sell or rent your personal data to third parties.
3. Third Party Processing and Data Sharing
To operate our services, limited data may be shared with trusted third parties:
Payment Processing
Paddle.com (Speed Delete)
When purchasing Speed Delete, payment processing and billing are handled by Paddle.com, who acts as the authorized reseller and Merchant of Record. Paddle's processing of personal data is governed by their Privacy Policy:
Ecommerce Payment Providers (Physical Goods)
Payments for physical products are processed by our ecommerce platform and its integrated payment providers. Zidishops does not store full payment card details.
Shipping and Fulfillment Partners
For physical goods, shipping information is shared with logistics and courier partners solely to deliver your order.
Service Providers
We may share limited data with infrastructure providers, email delivery services, analytics tools, and customer support systems strictly for operational purposes.
Legal Obligations
Information may be disclosed if required by law, regulation, or legal process.
4. Cookies and Tracking Technologies
We use cookies or similar technologies to:
- Enable essential website and checkout functionality
- Analyze site traffic and usage patterns
- Improve marketplace and software user experience
You may manage or disable cookies through your browser settings. Disabling cookies may affect some site features.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
- License Information: Retained for the duration of your license validity and up to 7 years after license expiration for legal and accounting purposes
- Transaction Records: Retained for 7 years as required by tax and accounting regulations
- Support Communications: Retained for 3 years after the last interaction for customer service purposes
- Website Analytics: Aggregated data retained for up to 2 years for service improvement
Upon request, we will delete or anonymize your personal data in accordance with applicable data protection laws, subject to legal retention requirements.
6. Data Security
We implement reasonable technical and organizational measures, including encryption and secure access controls, to protect personal data. While we take data security seriously, no system can guarantee absolute security.
7. Your Rights and GDPR Compliance
Depending on your jurisdiction, you may have rights to:
- Access personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing activities
- Data portability (receive your data in a structured format)
- Withdraw consent where processing is based on consent
🇪🇺 GDPR Compliance (European Union Users)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):
- Right to access, rectify, or erase your personal data
- Right to restrict or object to processing
- Right to data portability
- Right to lodge a complaint with a supervisory authority
We process personal data in accordance with GDPR requirements. Our legal basis for processing includes contract performance, legitimate interests, and consent where applicable.
To exercise your rights, please contact us using the details in the Contact Information section below. We will respond to your request within 30 days (or as required by applicable law).
8. Contact Information
For questions regarding this Privacy Policy or personal data handling:
Privacy and Legal Inquiries
Email: legal@spdelete.com
General Support
Email: support@spdelete.com
General Inquiries
Email: info@spdelete.com
Billing and Payment Processing
Paddle Support: https://www.paddle.net
9. Policy Updates
This Privacy Policy may be updated periodically. The most current version will always be available on our website and applies to future interactions.
Effective Date: January 5, 2026